Selecting a shipping method and checking the cost
17D Miniatures offers two ways of shipping your order.
When you are ready to purchase and have added items to your shopping cart - or indeed to check the shipping cost before deciding - go to your cart (click on "View Cart" or "Shopping Cart" dependent upon where you are in the site) and click the small button next to "Estimate Shipping & Taxes".
Then enter your basic location details, and click "Get Quotes", to see your shipping choices and costs.
From that point you can then either select "Apply Shipping" to continue the checkout procedure, or close the "pop up" window, to back out of the checkout process.
(Please remember when considering our shipping charges that these charges also include our cost of packing your items to help ensure their safe arrival)
Please read the following before placing an order. If you have any queries or concerns about despatch times please contact us for clarification before making your payment.
Many of our components and smaller parts are either available from stock or can be prepared, or obtained, and despatched within a few days. If an item is not likely to be available within our stated availabilty times, we will contact you before proceeding with your order and give an estimated despatch time. This in particular will apply to wagons, wagon chassis and other large or specially made parts.
ONLNE SHOP ORDERS
Average availabiity is shown for each item in our online shop, on the product details page under the stock code. We will always endeavour to meet these times, but please bear in mind that sometimes delays can occur due to circumstances outside our control. If a delay occurs, we will conatct you to discuss this. If delivery time is critical to you, please contact us to check current position before placing an order and making payment.
For larger and made to order items, such as some laser cut and machined parts, chassis kits and assembled chassis please allow up to 28 days for despatch. Again the product detail page will give you an estimated availbility time.
READY TO RUN WAGONS, LOCOMOTIVES AND BESPOKE ITEMS - NOT AVAILABLE TO ORDER THROUGH OUR ONLINE SHOP
For ready to run wagons, locomotives and other bespoke items, we will advise an estimated despatch time at the time of ordering as this can vary dependant upon current workload. It is essential therefore that you contact us to discuss lead time options, alternative liveries etc before placing your order.
NOTE: For these items, we will only require a deposit of 25% of the total order value, with the balance being due before despatch of the order. We will advise when completion of your order is imminent and request payment at that stage, so that we can despcth you order with minimal delay once complete. In any case payment is required within 14 days of notification that your order is ready for despatch, even if you wish to delay delivery.
NB: Due to our limited stoarage space, we reserve the right to make an additional charge for storage, if we have to hold large items (wagons, chassis, locomotives etc) beyond 14 days from notification that the order is ready for despatch.
If convenient, you may arrange to call at our premises to collect your order, and we may occasionally arrange to deliver large items to you using our own transport, depending on distance and practicability.
For additional terms and conditions relating to shopping with us, please see our general terms and conditions page.
If you have questions about delivery or delivery charges, please do contact us.